Just slide in our DM's...
We are here for any of your questions, remarks, concerns and feedback. Write us an email or send us a DM on instagram and we will get back to you as soon as possible. Do you prefer a text/call? You can reach us on the number below:
Tel: +31 6 46569734
If you live in Rotterdam or are in the neighbourhood and want to come by to check out the rings in real-life or want to pick up your order you can visit JUBE at the adres below, please contact us to set up a time-slot:
Van Meekerenstraat 180
3034 GD Rotterdam
Shipping & returns
Shipping costs are free for all orders in the Netherlands. For orders to other countries shipping will be calculated at check-out. Under normal circumstances the package will be shipped within 24h. You will receive an order confirmation and track and trace in your email after completing your order. Our main carrier is PostNL.
We hope you are as in LOVE with your JUBE is we are, but.... if you are not, it's good to know that we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please do so by contacting us via email/DM. Returns can be shipped to the above mentioned address.
To be eligible for a refund, your item must be in the same condition that you received it and in its original packaging. JUBE is not responsible for refunding shipping costs for return shipments.